Retail Survival Requires Digitally Enabling Your Frontline Workers


As frontline, essential retail employees continue to face occupational challenges due to COVID-19, the importance of digital enablement is more apparent than ever. 

This report takes an in-depth look at the digital enablement trend for frontline retail employees, with an emphasis on grocery retail. Using real-world examples, it reveals how digital enablement can help retailers build a more productive, empowered frontline workforce. 

This report will help you: 

  • Digitize paper-based processes and save thousands on printing costs; 
  • Centralize information and save employees at least three hours each week; and 
  • Empower associates to deliver a better customer experience that boosts revenue and instills customer loyalty. 

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