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Retailing in 2020 will require renewed focus on the technologies and disciplines that will have the greatest impact on customer satisfaction, operational efficiency and return on investment.
Rather than running through a long list of trends for the upcoming year, this white paper concentrates on three areas that evidence shows are critical to retailer success — mobile, voice, and customer experience.
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Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.
