Among the 12 million retail employees in the U.S., approximately 55% are mobile today, according to VDC Research. Retail companies are using mobile devices for a variety of internal functions, including store operations and merchandising, but also are creating a more compelling customer experience with the technology. In this white paper, titled: Mobility in Retail: The Next Generation of Employee & Customer Empowerment, VDC Research explores the effective deployment and management of mobile solutions, including the total cost of ownership (TCO) for rugged and non-rugged mobile computers.
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