How to Use Technology Thoughtfully to Empower Employees…from HQ to the Store

When learning and development are part of a company’s culture, leadership can see between 30% and 50% higher engagement and retention rates, according to Deloitte. With retail organizations still struggling to tackle high turnover, especially at the store level, now is the time for them to employ new technology to support learning, development and collaboration.

“Most [store associates] are operating at 60% to 70% of what they’re capable of — and it’s not for lack of effort or because they’re not working hard.” They’re spinning on a hamster wheel more than anything else. Technology can slow them down, helping them create clarity and focus on goals, tasks and priorities. This can help retailers ensure that teams, functions and the entire organization are rallying around the same mission and vision.”

Download this special report to get guidance from April Sabral and Brian Librach, two authors and seasoned retail executives who have seen the retail industry’s workforce struggles firsthand. They offer practical advice to help retail organizations:

    • Develop a foundational cultural powered by learning, development and empowerment; 


    • Identify the right technology based on HQ and store employee needs and expectations; and 


    • Develop a system for success that includes aligning to key performance indicators. 

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