How Retailers Can Leverage Loyalty Program Data To Create Exceptional Customer Experiences

Loyalty programs are a powerful driver in brand selection: CrowdTwist research finds that 63% of consumers could be persuaded to shop with a brand because they have a loyalty program.

Brands with omnichannel loyalty programs truly are able to set themselves apart from the competition by rewarding customers for every action they take with a brand, collecting rich consumer insights across each touch point.

Check out this white paper for loyalty program case studies, including how:

  • Philosophy leverages data to surprise and delight loyalty members;
  • Sleep Number’s engagement program drives referrals;
  • Zumiez rewards members for visiting in-store;
  • Nordstrom’s co-shopping concept pairs customers and associates;
  • Nike’s NYC flagship store seamlessly blends online and in-store experiences; and
  • Macy’s uses data to remove barriers to purchase and increase sales.

Check out the white paper!

Access The Media Kit


Access Our Editorial Calendar

If you are downloading this on behalf of a client, please provide the company name and website information below: