More than 50% of brick-and-mortar consider improving customer service a primary driver of technology investments, according to research from Motorola Solutions.
With the emergence and continual growth of e-Commerce, mobile devices and social media tools and technologies, retailers are motivated to implement new solutions and strategies in order to boost shopper engagement and satisfaction.
To uncover the best practices for creating a winning omnichannel experience, complete the form below to download the white paper, titled: How Brick-and-Mortar Retailers Can Win The Omnichannel Battle.