The holiday season is a hectic time for consumers and retailers alike. While consumers are eager to cross off their shopping checklists, retailers are focused on ensuring customers have the best experience across all channels.
Of the key trends, 57% of consumers said they are concerned that holiday orders will be cancelled or back-ordered. If a product they want is unavailable, 72% of consumers said they would go elsewhere to purchase the item.
This infographic, courtesy of eBay Enterprise, outlines key findings from a survey conducted by CFI Group regarding customer demands and preferences for the holiday season.
The holiday season is a hectic time for consumers and retailers alike. While consumers are eager to cross off their shopping checklists, retailers are focused on ensuring customers have the best experience across all channels.
Of the key trends, 57% of consumers said they are concerned that holiday orders will be cancelled or back-ordered. If a product they want is unavailable, 72% of consumers said they would go elsewhere to purchase the item.
This infographic, courtesy of eBay Enterprise, outlines key findings from a survey conducted by CFI Group regarding customer demands and preferences for the holiday season.
