Advertisement

Holiday Shopping: Consumer Survey Reveals Expectations

RTP-NL-IG-12-2-2014

The holiday season is a hectic time for consumers and retailers alike. While consumers are eager to cross off their shopping checklists, retailers are focused on ensuring customers have the best experience across all channels.

Of the key trends, 57% of consumers said they are concerned that holiday orders will be cancelled or back-ordered. If a product they want is unavailable, 72% of consumers said they would go elsewhere to purchase the item.

This infographic, courtesy of eBay Enterprise, outlines key findings from a survey conducted by CFI Group regarding customer demands and preferences for the holiday season.

The holiday season is a hectic time for consumers and retailers alike. While consumers are eager to cross off their shopping checklists, retailers are focused on ensuring customers have the best experience across all channels.

Of the key trends, 57% of consumers said they are concerned that holiday orders will be cancelled or back-ordered. If a product they want is unavailable, 72% of consumers said they would go elsewhere to purchase the item.

This infographic, courtesy of eBay Enterprise, outlines key findings from a survey conducted by CFI Group regarding customer demands and preferences for the holiday season.

[Click To Expand]

 Screen Shot 2014-12-02 at 12.21.44 PM

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: