To succeed in today’s competitive marketplace, retailers must go above and beyond to please shoppers. In a recent survey, 59% of customers indicated that they have stopped doing business with a company due to poor service. This infographic reveals the consequences of a poor customer service strategy, as well as six best practices to boost revenue, brand trust and customer loyalty.
To succeed in today’s competitive marketplace, retailers must go above and beyond to please shoppers. In a recent survey, 59% of customers indicated that they have stopped doing business with a company due to poor service. This infographic reveals the consequences of a poor customer service strategy, as well as six best practices to boost revenue, brand trust and customer loyalty.
