From Social Media To Social CRM

Social CRM – the integration of social media with customer relationship management (CRM) strategies – is the next frontier for organizations that want to optimize the power of social interactions to get closer to customers. Download this 2-part series from the IBM Institute for Business Value to learn how to leverage social media effectively for growth.

Complete the form below to download the white paper titled “From Social Media To Social CRM.”


Access The Media Kit


Access Our Editorial Calendar

If you are downloading this on behalf of a client, please provide the company name and website information below: