As retailers build out their omnichannel operations and engagement strategies, associates’ to-do lists and necessary skill sets are growing dramatically. In this special Retail TouchPoints feature, industry analysts and experts illustrate how retailers can capitalize on the power of their greatest assets: their store associates.
As retailers build out their omnichannel operations and engagement strategies, associates’ to-do lists and necessary skill sets are growing dramatically. In this special Retail TouchPoints feature, industry analysts and experts illustrate how retailers can capitalize on the power of their greatest assets: their store associates.