Advertisement

E-Commerce Innovations: Experts Preview Key Trends For 2019

The future of e-Commerce isn’t just digital or physical — it’s a combination of the two channels, where seamless digital touch points are used to enhance the convenience and scale a physical presence offers shoppers. New technology will make it easier for retailers to operate on a global scale, while AI and machine learning will bring personalization efforts to new heights.

Industry experts believe retailers will need to deepen their understanding and develop their capabilities in six key areas as the online and brick-and-mortar worlds become even more connected:

  1. AI/Machine Learning
  2. Personalization And Customer Engagement
  3. Next-Generation Technologies
  4. Global Commerce
  5. Omnichannel
  6. The Last Mile

This special report offers a concise summary of the key trends and predictions revealed by the 16 contributors to the Retail TouchPoints 2019 E-Commerce Outlook Guide. They include leading consultants, retail executives and analysts with a wide range of retail and technology expertise.


Download Now

Access Now

By submitting this form I allow my information to be shared with and consent to communications from Retail TouchPoints and . Review our privacy policy for more information.

Thank you!

Click below to access this resource.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: