Consumers want to shop on their mobile devices, but they often encounter issues: four in five consumers experience problems when conducting transactions on mobile devices and 43 percent of those that experience problems abandon the transaction. A good mobile engagement strategy can offer these consumers the assistance they need at just the right moment to save the sale and deliver a great customer experience.
Join our upcoming webinar on Thursday, September 27 at 12:00 PM EDT to learn best practices for mobile engagement. Ethan Alexander, Head of Mobile at LivePerson will discuss:
- The value of a strong mobile engagement strategy
- Consumer expectations of mobile engagement
- Best practices for driving sales and improving customer service on mobile devices
- Strategies for engaging mobile consumers on-the-go
All attendees will receive a complimentary copy of our new paper, “Leveraging Mobile Engagement to Boost Sales, Service, and Customer Engagement“!
September 27, at 12 PM ET / 9 AM PT