The retail industry is expected to change more in the next five years than it has in the last 100. For example, the ongoing rise of online and mobile commerce is encouraging retailers to revise required jobs, people and skills to improve the customer experience.
This infographic, courtesy of Baynote, makes the case for this “evolve or die” period in retail.
The retail industry is expected to change more in the next five years than it has in the last 100. For example, the ongoing rise of online and mobile commerce is encouraging retailers to revise required jobs, people and skills to improve the customer experience.
This infographic, courtesy of Baynote, makes the case for this “evolve or die” period in retail.
