Aligning the Changing Customer Journey to Retail Growth Strategies

Register today to attend this unique webcast to gain insight into how the world’s leading retailers are collecting, analyzing and transforming based upon customer feedback to improve all areas of their retail operations. The webcast will focus on 5 Proven Strategies You Should be Leveraging to Increase Sales Margin, Customer Loyalty and Improve Store Execution and will provide specific examples of how retailers have improved their customer experience and operating efficiency around key areas such as:
  • Store Execution
  • Marketing Effectiveness
  • Workforce Deployment
  • Visibility of Multi-Channel Experience
  • Customer Satisfaction and Loyalty

The webcast will also provide real-world case studies of how a leading retailer increased their customers’ average basket size by 30% across thousands of their locations, as well as how a leading apparel retailer, with over 200 stores, improved customer satisfaction scores by 3% within the first six months of program adoption, increasing yearly revenue by over $4M.

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