Retailing today involves a lot of moving parts – and all of those parts include people. From promotion execution to store operations, workforce management is becoming an integral part of how all strategies are ultimately delivered to the consumer. This complexity is only heightened by the emergence of connected consumers as stores looks to arm their associates with mobile devices and build multichannel touch points.
This webinar will present real-world examples of how leading retailers are connecting labor allocation at the store level against analytics around key performance indicators, such as:
- Store traffic
- Promotion execution
- Sales targets
- Customer experience management
- Shopper loyalty programs
Speakers
- Rochelle Schard, Director of Industry and Product Marketing, Infor WFM Workbrain
- Scott Knaul, VP Strategic Services, Workforce Insight
- Andrew Gaffney, Editor, Retail TouchPoints
When?
On-Demand
