99% of Retailers Struggle to Deliver Relevant Search Results, but AI Can Help

Search is a vital part of everyday ecommerce operations, but 99% of retailers say they struggle to deliver relevant results. This is an area where AI may be underutilized — 91% of retailers have AI in their search stack, but just 15% have put it to work in their business.

Retailers face several challenges that prevent them from improving their search, including a struggle with resources (61%), the need to handle other priorities (57%) and concerns about tuning AI properly (39%). However, implementing AI can help shoppers and employees alike.

Learn more about the role of AI in search in this infographic from Coveo.

Access The Media Kit


Access Our Editorial Calendar

If you are downloading this on behalf of a client, please provide the company name and website information below: