2019 Technology Preview: Exclusive Tech Forecast From 13 Industry Experts

For the seventh annual Retail TouchPoints Technology Preview, 13 leading industry experts forecast the most important retail technologies and trends for 2019. The contributors shared their insights in six high-profile areas:

  • Omnichannel/Unified Commerce;
  • AI/machine learning;
  • Personalization;
  • Mobile innovations;
  • Location-Based Technology; and
  • Customer Experience Strategies.

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