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2018 E-Commerce Outlook Guide

11 Experts Share Top Trends In Digital Retail

The third annual Retail TouchPoints E-Commerce Outlook Guide offers a broad range of information and insight into online retailing, from the ever-growing influence of mobile to expanded capabilities for personalization in the digital world. The 11 industry experts contributing to this year’s Guide have provided practical advice into many of today’s hottest topics as well as their 2018 forecasts on:

  • Personalization and customization;
  • AI and machine learning;
  • International expansion;
  • Voice-assisted shopping’s potential;
  • Unified commerce; and
  • The ongoing impact of Amazon’s Whole Foods acquisition.

Download the full report now for tips on navigating the upcoming holiday season, as well as the uncharted waters of 2018.


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