17 Retail Businesses Win 2020 Brand Experience Awards

Experience is everything in the new era of retail. But which retail and direct-to-consumer (DTC) brands are winning customer attention and affection across all stages of the shopping journey? The Brand Experience Awards, presented by RetailX and Retail TouchPoints, were created to spotlight the businesses that are redefining the rules of interaction, engagement and loyalty.

Winners were selected from more than 90 nominations. They include large and small retail companies and brands in a variety of industry segments, from cosmetics and apparel to technology and hospitality.

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