In today’s exceedingly connected, highly demanding environment, store operators must balance immediate on-the-ground needs with omnichannel expectations. For its fourth annual Store Operations Superstar Awards, Retail TouchPoints recognizes innovative, successful store operations strategies, with winners running the gamut from Tier 1 department store and groceries to smaller specialty retail businesses.
For 2015, awards were presented in four categories:
• Inventory Optimization;
• Customer Engagement;
• Mobile Strategies;
• Workforce Management.
The complete list of winners follows:
INVENTORY OPTIMIZATION
GOLD • Macy’s
CUSTOMER ENGAGEMENT
GOLD • Orvis
MOBILE STRATEGIES
GOLD • Yankee Candle
SILVER • Circle K
SILVER • Barneys New York
BRONZE • County Market
BRONZE • Schlotzsky’s Café and Bakery
WORKFORCE MANAGEMENT
GOLD • Michael Kors
SILVER • Weight Watchers
SILVER • Orchard Supply Hardware
BRONZE • Pet Supplies Plus
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