Retail Remix Podcast

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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Latest Episodes

Episode 175

Unlocking the Power of ‘Mind Building’ for Experience Design

Featuring: Ari Peralta, CEO, Arigami

Welcome to the new frontier of retail marketing, where the power of “mind building” is reshaping the industry. Mind building takes the concept of worldbuilding and elevates it to a whole new level, focusing on immersive experiences that captivate the minds and emotions of customers. In this episode of…

Episode 174

Is Private Label the New Competitive Playground?

Featuring: Todd Maute, Partner, CBX

In today’s highly competitive retail landscape, private label brands have emerged as a powerful force, capturing the attention of both consumers and retailers alike. Once considered a category of cheap generic alternatives, private label has undergone a remarkable transformation and become a way for retailers to differentiate. In this…

Episode 173

The Future of Commerce: Resilience, Diversification and Connectivity

Featuring: Roshan Jhunja, Head of Retail, Square

The future of commerce is marked by resilience, diversification and a willingness to embrace technological change. Despite economic uncertainties, businesses are optimistic and actively navigating shifting tides. Square’s third annual Future of Commerce report sheds light on this optimism, including how businesses are embracing new revenue streams through services…

Episode 172

Navigating Heightened Competition in the Beauty and Skincare Industry

Featuring: Asha Talwar Coco, CEO, Covey Skincare

The beauty and skincare markets are growing increasingly crowded and competitive, but Covey Skincare has managed to stand out thanks to the powerful influence of its founders and a streamlined, science-backed methodology. In this episode of Retail Remix, host Alicia Esposito chats with Asha Talwar Coco, CEO of Covey…

Episode 171

The Generation Connection: How Dormify Taps Community to Drive Loyalty

Featuring: Amanda Zuckerman, Co-founder, President & Chief Brand Officer, Dormify

If brands want to connect with the hearts and minds of today’s consumers, they need to foster a vibrant community across all channels. Dormify, the brand designed to serve young consumers outfitting dorms and other small spaces, uses its ambassador program to guide major decisions, from product development to…

Episode 170

The Power of Generative AI in Driving Ecommerce Success

Featuring: Sarah Coles, VP, Go To Market Strategy, eCommerce, Persado

Generative AI has garnered a lot of buzz (and debate) in the retail industry. Although the technology is still relatively new to many brands, some have tested the tech and realized clear benefits, especially within marketing and ecommerce. In this episode of Retail Remix, host Alicia Esposito chats with…

New episodes released weekly on Monday mornings.