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Episode 91

How Wine Enthusiast is Bridging the Gap Between Content + Commerce

Featuring: Erika Strum Silberstein, Wine Enthusiast

Over the past 40+ years, Wine Enthusiast has acquired a strong advantage: in addition to its commerce business, it has an incredible media portfolio. But looking forward, Erika Strum Silberstein and her sister Jacqueline Strum, are working together to bridge the gap between their content and commerce to create a more fluid “wine journey.”  
 
More brands and retailers try to integrate powerful content into their customer experiences, and Erika has some great perspectives to help guide their strategies. Listen to learn:  

  • Which tools and tech are supporting Erika’s goals of making shopping online for wine and spirits easier and more fun;  
     
  • How Wine Enthusiast is using data to understand user intent and create a more fluid customer journey between content and commerce properties; and  
     
  • The key investments Wine Enthusiast is making beyond content and commerce, including logistics and fulfillment.
     

RELATED LINKS 

  • Browse the Wine Enthusiast site 
  • See job openings 

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 91

How Wine Enthusiast is Bridging the Gap Between Content + Commerce

Featuring: Erika Strum Silberstein, Wine Enthusiast

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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