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Episode 22

How RAIN RFID Powers Next-Gen Customer Experiences

Featuring: Gaylene Meyer, Impinj

In the wake of the pandemic, flexible fulfillment and contactless commerce both came to the forefront. To enable great experiences in these areas, retailers need to bridge the gap between their online and digital inventories, and ensure real-time visibility into product availability and location. This is an area of great struggle for retailers, and it’s something that RAIN RFID can help address. During this episode of Retail Remix host Alicia Esposito sits down with Gaylene Meyer, VP of Global Marketing and Communications at Impinj to discuss how:

  • COVID-19 uncovered ever-present supply chain and inventory management issues;
  • RFID supports greater inventory visibility and, in turn, better fulfillment and contactless commerce experiences; and
  • Retail teams can quantify the value of investment and get support for implementation.

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 22

How RAIN RFID Powers Next-Gen Customer Experiences

Featuring: Gaylene Meyer, Impinj

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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