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What Does the Future Hold for the Shopping Malls? Design Visionaries Share Their Predictions

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even before the pandemic, the narrative focused on…

Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder, an interactive tool designed to help site visitors…

Winning Windows 2022: Retailers go all out as Consumers Clamor for In-Store Holiday Shopping Experiences

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams…

Easton Town Center’s Holiday Design Partnership Puts Sustainability into Action

Easton Town Center has been busy this holiday season, as might be expected at a mall that welcomes nearly 30 million annual…

86% of Consumers Still Shopping Online at or Above Pre-Pandemic Levels

Inflation isn’t dampening the holiday spirit — 86% of shoppers plan to shop the same or more online than they did pre-pandemic….

Even Ecommerce Enthusiasts ‘Go Physical’ for Holiday Shopping

“Digital champs” — shoppers that go online for 85% of their purchases — change their behavior around the holidays, splitting their shopping…

From ‘Beautiful Playground’ to ‘Commerce Destination’: Inside the Vision of Pinterest’s New Chief Shopping Officer

Pinterest’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or…

83% of Millennials Engage in Values-Based Shopping

A large majority (83%) of millennials favor brands that align with their values, prioritizing ethical consumption over price. Retailers seeking to reach…

Elevate Retail Experiences with Next-Gen Contact Center Tech

Retailers are responding to new expectations for customer experiences and growing demand for ecommerce, but how are they keeping pace with evolving…

How Electric Vehicle Retail Enhances the Shopping Experience

Owning an electric vehicle (EV) is a matter of lifestyle, a smarter kind of lifestyle, more so than just simply owning a…

The Future of Shopping: What to Expect in 2032

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center…

JCPenney Proclaims ‘Shopping is Back!’ in New 120th Anniversary Campaign

JCPenney is celebrating its 120th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” The department store retailer has…

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