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86% of Consumers Still Shopping Online at or Above Pre-Pandemic Levels

Inflation isn’t dampening the holiday spirit — 86% of shoppers plan to shop the same or more online than they did pre-pandemic….

Even Ecommerce Enthusiasts ‘Go Physical’ for Holiday Shopping

“Digital champs” — shoppers that go online for 85% of their purchases — change their behavior around the holidays, splitting their shopping…

From ‘Beautiful Playground’ to ‘Commerce Destination’: Inside the Vision of Pinterest’s New Chief Shopping Officer

Pinterest’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or…

83% of Millennials Engage in Values-Based Shopping

A large majority (83%) of millennials favor brands that align with their values, prioritizing ethical consumption over price. Retailers seeking to reach…

Elevate Retail Experiences with Next-Gen Contact Center Tech

Retailers are responding to new expectations for customer experiences and growing demand for ecommerce, but how are they keeping pace with evolving…

How Electric Vehicle Retail Enhances the Shopping Experience

Owning an electric vehicle (EV) is a matter of lifestyle, a smarter kind of lifestyle, more so than just simply owning a…

The Future of Shopping: What to Expect in 2032

Over the last two years, the retail industry evolved faster than we could’ve imagined. Ecommerce, along with other digital channels, took center…

JCPenney Proclaims ‘Shopping is Back!’ in New 120th Anniversary Campaign

JCPenney is celebrating its 120th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” The department store retailer has…

Walmart+ Creates its Own Shopping Holiday Following Amazon Prime Price Increase

Alibaba has Singles Day and Amazon has Prime Day, and now Walmart is making its own mark on the calendar with an…

Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess, which allows…

Facebook Ups the Shopping Ante with new Livestreaming, Community Commerce Features

Fresh off its rebrand, Meta has introduced a series of new tools to make shopping and buying easier on its flagship platforms…

Has Robotics Finally Arrived? Benefits Emerge in the Store, Microfulfillment Center and Last Mile

Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and at scale, covering a…

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