Retailers constantly are at risk of losing profits due to factors including coupon, credit card, and refund fraud, inefficient employee training processes and theft. Effective audit solutions, such as those from Wren Solutions, however, arm retail team members with necessary information to identify and correct sources of loss.
The Encapsulon Assessment offering from Wren Solutions was designed to help organizations automate and optimize the entire auditing process: from designing, to conducting and following up. Organizations utilizing the solution also can verify compliance, measure consistency, compare performance, streamline operations and address organizational challenges such as product shrink.
Advancements made to Encapsulon Assessment 3.3.3 include the following:
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- Enhanced Mobility: Auditors can utilize iPad cameras to upload and attach pictures to audit questions while assessing store locations. Photo attachments are viewable on iPads and desktop.
- Greater Intelligence: Using the location search feature, auditors can quickly find stores by entering a partial location name or number, thereby ensuring accurate information is recorded every time. In addition, a new audit visibility feature enables administrators to assign users to specific audits, forms and report views so they see only the information they want and need.
Improved Reporting: When reviewing an audit, users are able to choose which comments and attachments are included in the final report. Once distribution lists are created within Encapsulon Assessment, users can email completed audits and reports from the system, allowing immediate intelligence sharing, effective follow-up and swift remediation. The solution also features more graphical reports available for specific store locations.
