Advertisement

TruRating Unveils Full Online Offering Following Magento Extension

TruRating, a multichannel customer feedback solution for retailers, hospitality and service businesses, has unveiled its extension with Magento Commerce. The customer feedback solutions will now be available to Magento merchants and all online retailers.

With the extension, retailers can gather customer feedback through online and brick-and-mortar channels, combining ratings with transaction data.

The platform asks customers one question on the payment confirmation page, which the user can respond to using a number from 0-9. The solution reports this feedback on the retailer’s performance dashboard in near real time, and companies can switch between reports for online and brick-and-mortar stores.

Advertisement

“Providing an extension through Magento seems the obvious way to officially launch our online product offering and bring more retailers the customer insights they’re craving,” said Georgina Nelson, CEO at TruRating in a statement. “Nearly 35% of businesses around the world use Magento to host their online store.”

Submit Your Solution

Let us feature your new products or services.

Featured Event

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Advertisement

Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: