Toucan Toco has launched its fully interactive franchise analytics solution in North America. The data dashboard aims to provide franchise networks with rigorous insights to rapidly boost market share, customer satisfaction and sales performance, benefitting both franchisors and franchisees.
Franchisors can tap Toucan for quick access to conversion rates, sales data, top producers and other key performance indicators from franchisees. These data insights are centralized and analyzed by Toucan, for the purpose of using them to hone KPI management and drive continuous optimization and deliver results for both individual franchisees and the network as a whole. Specific benefits include:
- Optimized performance: A centralized data visualization platform helps franchisors understand and improve the performance of their franchise network by comparing KPIs across regions, product lines, etc.;
- Better communication: Leaders from central HQ to local managers can all use the same platform to track sales activities and access performance insights, simplifying communication;
- Easier franchise onboarding: The platform aims to make it easier for new franchises to understand what’s expected, verify compliance and follow directions from HQ; and
- Mobile intelligence: The mobile-first platform lets managers track performance via desktop, mobile or tablet, and franchisees can access insights on their existing devices.