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Intilery Unveils Omnichannel Customer Engagement Platform

Intilery has launched a customer engagement management platform designed to enable retailers to deliver personalized omnichannel customer experiences.

The platform includes a data warehouse that stores real-time first- and third-party data across all marketing channels, efficiently interrogating it to give retailers deep insights into customer behavior.

Additionally, Intilery enables retailers to:

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  • Maximize visitor conversion rates and revenue per customer at every customer-channel interaction, by providing the technology, consultancy, strategy and services that enhance the experiences consumers have with brands;

  • Build and maintain personalized relationships with every single encountered individual, to increase engagement, loyalty and ultimately revenue; and

  • Create intelligent, informed programs using a unique Data Planning System.

Intilery’s agency software delivers an integrated omnichannel view in real time across web, email, mobile, app and offline channels. The solution enables clients to understand their customer behaviors, values and needs, and build a 360-degree customer profile. This profile provides marketers with invaluable customer insight through every channel touch point.

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