Hitachi Solutions America has released the latest version of Hitachi CRM for Building Product Manufacturers. The platform is available as a cloud service and works with Microsoft Dynamics 365.
The CRM platform is designed to create better visibility into projects and tasks, improve fulfillment with project and job tracking, competitor tracking, and fully integrate with billing and ERP systems.
Additionally, Hitachi CRM helps manufacturers:
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Maximize wins by identifying viable projects and connecting with key stakeholders as early in the project as possible;
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Help ensure success by tracking, visualizing, and scoring relationships with suppliers, contractors, and project influencers; and
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Streamline post-sales and help ensure on-time delivery with full visibility into sales, service contracts, and resource planning.
Hitachi CRM for Building Product Manufacturers includes the following modules:
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Projects for Building Product, which relay high-level information about a project and serve as a connecting point to analyze upcoming and active projects.
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Business Development, which allows sales to engage in the business development process starting from an individual job, through qualification, quoting, and fulfillment; and
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Account Management, which allows sales to leverage different views of information for different types of accounts.
