Everseen has deployed its AI technology within five of the world’s 10 largest retailers, who are using it to detect non-scanning items at checkout in real time. The technology is designed to prevent inventory shrinkage and save costs.
The Everseen software integrates with retailers’ existing security cameras and uses AI, deep learning, image processing and real-time video analysis to detect the non-scans. Within three seconds of an incident, Everseen sends an alert, including an image of the non-scanned item, to stores’ security teams via smartwatch, tablet or other mobile device.
The company’s proprietary AI algorithms, computer vision systems and Big Data work together to detect irregular activity at the POS, including:
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Overcharging: POS operator mistake via item scan or a manual item count entered incorrectly;
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Irregular voiding and refunds: Abandoned products already paid for by the customer, leaving the cashier free to take the value of the product or a refund in absence of the customer; and
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Basket-based loss: Genuine or intentional error of customers who fail to remove products from their trolleys or baskets for presentation at the Point of Sale.
