Shoplifting will always remain a concern for retailers across categories. When an incident occurs, retailers can’t afford to mismanage the issue and risk additional loss.
Cloud Justice from Turning Point Justice enables retailers to gather evidence, calculate restitution damages and prepare police reports when shoplifting occurs. The platform is specifically built for Loss Prevention Agents (LPAs), and features a touchscreen computer including the Cloud Justice software, a Wi-Fi device, a mobile camera and a printer. The platform integrates with identification, criminal record and law enforcement databases, such as the National Retail Mutual Association (NRMA). The solution integrates with existing civil demand and incident management providers to complement the retailer’s current practices and offers retailers protection by avoiding bounty incentives.
“In pilot testing, we experienced a more than 50% reduction in the need for police and prosecutor support for shoplifting incidents at stores,” said Scott Glenn, Chief Security Officer at Sears Holdings, a Cloud Justice user. “This helps local law enforcement focus their resources on more serious crimes than petty shoplifting.”
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When a shoplifter is apprehended, animated videos integrated into the Cloud Justice platform ensure that the justice process and the Court Alternative Program are thoroughly explained to the shoplifter to provide compliance with local and state prosecution as well as legal systems.
