Retail Movers & Shakers

A week does not go by without a significant promotion or appointment within retail companies — including merchants, industry associations as well as solution providers. Retail TouchPoints presents these updates via the Retail Movers & Shakers section, spotlighting the individuals and companies announcing important new executive developments.

A.C. Moore Names Piperno President

Anthony Piperno, formerly Chief Marketing and Merchandising Officer, has taken the reins as president of A.C. Moore Arts and Crafts. Piperno began his career in the arts-and-crafts business in Nov. 2005 in sales and merchandising at wholesale distributor Sbar’s. He rose to the position of president by October 2011 when Sbar’s acquired A.C. Moore. Since that time, Piperno has held merchandising posts of increasing responsibility at A.C. Moore, which operates 135 locations along the East Coast. Piperno succeeds his father Pepe Piperno in the role of president. Pepe Piperno will continue to be actively involved in the business as Chairman and CEO. “I am thrilled to pass the torch and watch Anthony drive the company we love to the next level,” said Pepe Piperno in a statement. “He brings a dynamic mix of leadership, operational excellence and passion to his new role. This, combined with Anthony's industry knowledge and acumen, make him uniquely qualified to lead A.C. Moore into the future.”

Walmart Promotes U.S. COO To International CEO

Walmart has promoted Judith McKenna to President and CEO of Walmart International, the company’s second-largest operating segment. McKenna, currently serving as EVP and COO for Walmart U.S., will assume her new role on Feb. 1, 2018, and report to Walmart President and CEO Doug McMillon. McKenna will succeed David Cheesewright, who has been in the role since 2014. Cheesewright will remain with Walmart full time through March and then serve the company on a limited basis with specific projects for an unspecified period of time.

Neiman Marcus Group Appoints New CEO

Luxury fashion and retail veteran Geoffroy van Raemdonck will succeed Karen Katz as CEO of Neiman Marcus Group. Katz, who led the implementation of the retailer’s “Digital First” strategy, is stepping down from the roles of President and CEO effective February 12, 2018. Van Raemdonck will work closely with Katz to…

Former Bon-Ton CFO Joins Pier 1 Imports

Nancy A. Walsh, former CFO of Bon-Ton Stores, has joined Pier 1 Imports as EVP and CFO, effective Jan. 25, 2018. She will be tasked with leading financial operations and accounting, including financial reporting, planning and analysis, treasury, tax and investor relations.

Bon-Ton Names New CFO

New year, new jobs. Bon-Ton Stores, Inc. has named Michael Culhane as EVP and CFO of the company, effective immediately. Culhane succeeds Nancy Walsh who is leaving to take the CFO position at Pier 1 Imports.

Destination Maternity Names Second Interim CEO, Seeks Turnaround Leader

While Destination Maternity continues its search for a permanent chief executive to execute a turnaround, it has named its second interim CEO in less than four months. Melissa Payner-Gregor, an independent director of the retailer, succeeds Allen Weinstein, who also had been an independent director before taking on the temporary CEO role. The company said Weinstein decided to step down for personal reasons. Payner-Gregor will head a newly created “Office of the CEO” comprised of Ronald J. Masciantonio, EVP and Chief Administrative Officer; David Stern, EVP and Chief Financial Officer, and Shelley Liebsch, SVP of Merchandising and Design.

Office Depot Appoints New CFO Amid B2B Shift

Office Depot has appointed Joseph Lower as EVP and CFO, effective Jan. 8, 2018. As CFO, Lower will report directly to CEO Gerry Smith and be a member of the Executive Committee. Lower will be responsible for overseeing all financial aspects of the company, including financial planning and analysis, accounting and financial reporting, as well as managing the tax, internal audit, treasury and investor relations functions.

Report: Neiman Marcus CEO Steps Down

Neiman Marcus, the luxury department store burdened with nearly $5 billion in debt, may be preparing to appoint a new CEO to engineer a turnaround. Karen Katz, a Neiman lifer who has served as CEO and President since 2010, is stepping aside and will be replaced by an outsider, according…

Rent-A-Center CEO Steps Down As Retailer Mulls Options

Rent-A-Center has named former President and COO Mitchell Fadel as CEO following the resignation of company founder Mark Speese. The executive changes occur as the rent-to-own retailer continues a “process to explore strategic and financial alternatives” as it considers “a full range of options focused on maximizing shareholder value.” The retailer faces a somewhat uncertain future. For Q3, which ended Oct. 30, 2017, total revenues were $644 million, down from $693.9 million for the same period the previous year. Net losses were $12.6 million, compared to net earnings of $6.2 million in Q3 of 2016.

Lowe’s Appoints First Chief Digital Officer

As Lowe’s continues to accelerate its digital evolution, the home improvement retailer has appointed Vikram Singh to the newly created role of Senior Vice President, Chief Digital Officer, effective Jan. 4, 2018. Singh has been charged with leading the company’s digital efforts, delivering innovative solutions across all customer touch points and enhancing operational effectiveness in order to execute integrated digital initiatives across core business functions, including supply chain and marketing. Singh joins Lowe’s from Amazon, where he was General Manager and Director of Rentals and Global Trade-in for three years. In a previous two-year stint at eBay, he conceived and launched the eBay Valet program and acted as General Manager & CEO for, eBay’s fixed-price platform for books, music, video and related media. Singh also held various marketing and management positions at PayPal.

Macy’s Hires First Chief Product And Digital Revenue Officer

In a newly created role at Macy’s, Chief Product and Digital Revenue Officer Jill Ramsey will focus on reimagining the e-Commerce experience for shoppers and creating seamless customer experiences across digital and retail. When she starts on January 8, 2018, Ramsey will oversee both product and revenue for and the Macy’s app. Her responsibilities will include digital revenue, enterprise product management, the enterprise portfolio, digital merchandise management, site production and the user experience, as well as the product management teams that support both Macy’s and Bloomingdale’s. She will report to Macy’s president Hal Lawton.

Blue Apron CEO Steps Down Amid Financial Struggles

Blue Apron has had a tough 2017, including an underwhelming IPO and a wealth of new competition that now includes Amazon and Albertsons. For dessert, the meal kit delivery service now must also deal with a high-level executive change: Co-Founder Matt Salzberg is stepping down as CEO, shifting into a new role as Executive Chairman of the company’s Board of Directors. The board has appointed current CFO Brad Dickerson as Blue Apron’s new President and CEO.

PetSmart Names New EVP Of Marketing And Customer Experience

As the new Executive Vice President of Marketing and Customer Experience at PetSmart, Joshua Kanter will oversee all aspects of brand marketing, digital, media and creative across the retailer’s 1,600 stores and online. Kanter brings deep experience in data-driven marketing, loyalty strategy, digital advertising and branded customer experience to the role, and will report directly to PetSmart Executive Chairman Raymond Svider.

Hudson’s Bay Appoints New CMO As Company Transformation Continues

Hudson’s Bay Company — the parent company of retailers Hudson’s Bay, Lord & Taylor and Saks Fifth Avenue — has appointed Milton Pappas as Chief Marketing Officer, five months after he started the role on an interim basis. Pappas will lead the Marketing Center of Excellence (COE), charged with executing the marketing strategies of the company’s North American retail businesses. As part of the company’s transformation plan,designed to create dedicated leadership teams, HBC created the Marketing COE to centralize all-channel marketing development across all of its North American retailers. The Marketing COE operates as an in-house agency and supports the execution of each business’ distinct marketing strategy, with comprehensive campaigns that leverage best practices across the organization. The Marketing COE includes Media, Creative, Partnerships and Events.
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