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Retail Movers & Shakers

A week does not go by without a significant promotion or appointment within retail companies — including merchants, industry associations as well as solution providers. Retail TouchPoints presents these updates via the Retail Movers & Shakers section, spotlighting the individuals and companies announcing important new executive developments.

Neiman Marcus Hires First Chief Transformation Officer

Neiman Marcus Group has named Katie Mullen to the newly created role of Chief Transformation Officer, according to Dallas Business Journal. In this position, she will drive CEO Geoffroy van Raemdonck’s transformation plan, commercialize new ideas, spearhead growth initiatives, and handle program and change management and corporate communications. Mullen was most recently a Partner and Managing Director at Boston Consulting Group, where she was responsible for designing growth initiatives, innovating business models and leading growth initiatives for global retailers and others. “Katie has been a critical partner to our organization over several years and specifically very recently in co-authoring our growth roadmap,” said van Raemdonck in a statement. “Her track record of leadership and insight in our sector makes her the clear choice to oversee the strategic deployment of our company’s evolutionary initiatives. I am confident that she will challenge us with a fresh, external perspective, but will also take care to protect what is special about Neiman Marcus Group as we drive change throughout the organization.” Neiman Marcus Also Bolsters Wider Leadership Mullen’s appointment follows a late September shakeup of the senior executive team, promoting three executives and adding two new hires as Neiman Marcus seeks to build a…

Victoria’s Secret CEO Steps Down After Two-Year Tenure

The CEO of Victoria’s Secret Lingerie, Jan Singer, has resigned after a little more than two years in the role. Singer, the former CEO of Spanx, was put in charge of Victoria’s Secret in May 2016, but the once-dominant player in intimate apparel has been steadily losing market share to more Millennial-focused brands such as Aerie, Adore Me and ThirdLove. The departure marks the latest in a string of leadership changes at the retailer. Singer replaced longtime Victoria’s Secret head Sharen Jester Turney, who abruptly retired as CEO of the lingerie brand after a decade. In August, the company announced the retirement of Denise Landman, CEO of Victoria’s SecretPINK. Landman’s replacement is Amy Hauk, President of Merchandising and Product Development at Bath & Body Works.

PCMS Appoints New Chief Commercial Officer

PCMS, a provider of IT software and services for retailers, has appointed Jon Stretton as Chief Commercial Officer. Stretton will mostly focus on expanding the company’s global business. Stretton joins PCMS from NCR-UK, where he served as VP of EMEA Business Development and Managing Director of Retail. Before that he served as Sales Director, and then Managing Director of Retail, Transportation and Hospitality at Fujitsu.

JCPenney Names New Interim CFO

Michael Fung, who spent more than a decade in senior financial roles at Walmart, will become the new interim CFO at JCPenney. Jerry Murray, who took on interim CFO responsibilities following Jeff Davis’ resignation on Oct. 1, will resume his role as SVP of Finance. Fung brings more than 23 years of experience in value-oriented retail and finance operations, including six years as CFO of Walmart Stores U.S. from 2006 to 2012. Most recently, he has served as interim CFO for Neiman Marcus Group and 99 Cents Only stores.

Publix Names New President, Expands CIO’s Responsibilities

Publix has promoted Kevin Murphy, the supermarket chain’s SVP of Retail Operations, to the role of President. Current CEO and President Todd Jones will relinquish the latter title on Jan. 1, 2019. Murphy began his career at Publix in 1984 as a front service clerk, and held positions as a district and regional manager and a vice president before being named to his current job in 2016.

Tulip Appoints New CFO

Tulip, a mobile platform for in-store associates, has appointed Saeideh Fard as CFO. In the role, Fard will navigate the company as it accelerates its growth and global expansion a year after securing $40 million in venture funding. Fard will be responsible for managing Tulip's financials and employee success, including financial planning & analysis, tax management, employee hiring, staff diversity and professional development.

Starbucks Appoints New CFO

Starbucks has appointed Patrick Grismer EVP and CFO to replace Scott Maw, who is retiring Nov. 30. Grismer will join the company on Nov. 12 and assume the role of CFO on Nov. 30. To help with the transition, Maw will remain in a senior consultant role through March 2019. Maw joined Starbucks in 2011 as global controller and was named CFO in February 2014. Battling heavy competition from rivals, with Coffee Bean and Tea Leaf planning to open 100 NYC stores and Coca-Cola acquiring Costa Coffee for $5.1 billion, Starbucks revealed last month that it would undergo an organizational restructuring that would include leadership changes, job losses and role expansions.

Catalina Chooses Amtrak Veteran As New CEO

Catalina has named Gerald “Jerry” Sokol Jr. as its CEO, effective immediately. His experience includes leading technology and consumer-focused companies across a wide variety of markets, including the U.S., Europe, China, Japan, Australia and Latin America.

JCPenney Names New CEO In Hopes Of Turnaround

After a four-month search, JCPenney finally has found its next chief exec. The department store’s Board of Directors appointed Jill Soltau as CEO, effective Oct. 15. Soltau most recently served as President and CEO of JOANN Stores. She will step up to the plate to fill the void left by departed CEO Marvin Ellison, who took the same position at Lowe’s in July. Soltau certainly has a difficult job on her hands: turning around a business that has nearly $4 billion in unpaid long-term debt. While the department store was once one of the most iconic names in retail, it has reacted to the industry’s transformation too slowly. Matters didn’t improve even when JCPenney attempted its first turnaround, upon Ellison’s hiring in August 2015.

Symphony RetailAI Names New President Of EMEA Operations

Symphony RetailAI, an AI-enabled decision platform provider, has promoted Arnaud Gauthier to President and Chief Customer Officer, EMEA. Gauthier previously served as the company’s Senior VP, Southern Europe. In his new role, Gauthier will be responsible for sales, services and customer success across Europe, the Middle East and Africa for all Symphony RetailAI product and services lines. He will help continue the company’s expansion of its category management, supply chain, personalized marketing and customer insights solutions, fueled by AI and machine learning capabilities.

JCPenney’s C-Suite Merry-Go-Round Spins Again With CFO Departure

JCPenney certainly has its hands full as it determines the future of its C-suite. Just four months after CEO Marvin Ellison left the company to take the chief exec position at Lowe’s, the department store is now looking to fill the CFO role as well. Jeffrey Davis, EVP and CFO of JCPenney, is resigning from his position on Oct. 1 to pursue another opportunity. Davis had been CFO since July 2017, when he came from the same position at Darden Restaurants. He also has held leadership positions with Walmart U.S. stores, Lakeland Tours and McKesson Corp.

Petco Appoints New CMO

Petco has appointed Tariq Hassan, a 20-year global marketing veteran with experience in brand strategy, digital and performance marketing, communications, innovation and insights, as Chief Marketing Officer (CMO). Hassan, who is based at the company’s National Support center in San Diego, Calif., will report directly to CEO Ron Coughlin. Hassan joins the company from Bank of America Merrill Lynch, where he served as SVP, Global Brand Strategy and Head of Marketing for Wealth Management. Before that, he held senior marketing roles at Hewlett Packard and Omnicom. During his career he has served in global marketing roles where he worked with brands including PepsiCo, Gatorade, Frito-Lay, Coors, Mars, Emirates, Cadillac, Mercedes-Benz, Johnson & Johnson and Visa.

Walmart Installs Four Senior Execs At Flipkart

Just one month after finalizing its acquisition of a majority stake in Flipkart, Walmart is putting four of its top executives into key positions at the Indian e-Commerce marketplace, according to the Economic Times. Emily McNeal, head of Walmart mergers and acquisitions, will join the Flipkart Group as SVP and Group CFO, according to an email sent to Flipkart employees by CEO Binny Bansal. Other Walmart executives moving to Flipkart are:

Walmart Promotes Bonobos Co-President To CEO

Micky Onvural has been named CEO of Bonobos. She will replace founder Andy Dunn, who will be taking on broader digital responsibilities at parent company Walmart, which acquired the retailer in June 2017. Onvural joined Bonobos in October 2016 as the retailer’s Chief Marketing Officer and added the Co-President title in July 2017. She has held high-level marketing, developer relationship and business development posts at Trulia, TokBox and eBay, according to her LinkedIn profile.

Albertsons Appoints Former Starbucks Head As President And CEO

Jim Donald, a former President and CEO of Starbucks, was named President and CEO of Albertsons Cos., effective immediately. Current Albertsons CEO Robert Miller will remain with the company as Chairman of the Board. Continuing in the role as President at Albertsons, Donald was most recently COO of the food and drug retailer. He also previously served as CEO at both Haggen and Extended Stay America, as well as holding leadership roles at Walmart, Safeway and Pathmark Stores.
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