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Retail Movers & Shakers

A week does not go by without a significant promotion or appointment within retail companies — including merchants, industry associations as well as solution providers. Retail TouchPoints presents these updates via the Retail Movers & Shakers section, spotlighting the individuals and companies announcing important new executive developments.

Aptos Names Wall Street Veteran As Finance Leader

Aptos has hired Jeff Laborde as Finance Leader. He will report to CEO and Culture Leader Noel Goggin and serve on the company’s executive leadership team. Laborde previously held CFO roles at several software companies, including Accruent, Benefitfocus and Infor, and served as Managing Director at Goldman Sachs, where he focused on the software industry. Aptos will harness Laborde’s expertise in Software as a Service to drive growth.

Big Lots CEO Retires, Citing Health Concerns

Big Lots President and CEO David Campisi has retired. Lisa M. Bachmann, EVP, Chief Merchandising and Operating Officer, and Timothy A. Johnson, EVP, Chief Administrative Officer and CFO, will work with the retailer’s executive leadership team and Board of Directors to take on Campisi’s responsibilities. Campisi had been on a leave of absence for medical reasons since December 2017. Big Lots has initiated a formal search process for a permanent successor and will review both internal and external candidates.

CVS Health Names New Retail Division President

CVS Health named Kevin Hourican President of CVS Pharmacy, the company’s retail business. He was previously Executive Vice President of Retail Pharmacy, CVS Pharmacy. Since joining CVS in 2012, Hourican has partnered on programs including the ScriptPath prescription management system, the Rx Savings Finder, medication adherence programs and home delivery. Prior to joining the company, he held executive positions at Macy’s and Sears.

Bloglovin’ Rebrands As Activate, Names New CEO

Bloglovin’, an influencer marketing platform, is rebranding itself as Activate. The company’s new name is influenced by the phrase “activating influencers.” The company has also appointed Kamiu Lee, former VP of Business Development & Finance at Bloglovin’, as CEO. With the rebranding, the company also launched Activate Studio, a team of strategists working to bridge the gap between influencers and brands through strategy and technology. Leveraging its Activate technology platform, the team will collaborate with brands to deliver engaging content, strong consumer engagement and measurable results.

NewStore Appoints Victoria’s Secret, TJX Veterans To Board

NewStore has appointed Carol Meyrowitz, Executive Chairman of the Board of TJX Companies, and Sharen Jester Turney, Former President and CEO of Victoria’s Secret, to its Board of Directors. Meyrowitz was formerly CEO of TJX Companies from 2007 to 2016, and has served on the boards of Staples, Amscan Holdings and the Yankee Candle Co. Turney served as President and CEO at Victoria’s Secret from 2006 to 2016, and was previously at Federated Department Stores and CEO of Neiman Marcus Direct.

Ahold Delhaize CEO To Retire In July

Ahold Delhaize CEO Dick Boer will retire July 1, 2018, with Deputy CEO and Chief Integration Officer Frans Muller taking his position. Boer will assist Muller with the transition and remain with the company as an advisor through mid-2019. Muller previously led Delhaize America on an interim basis between October 2016 and January 2018. He spearheaded the integration process between Ahold and Delhaize Group in collaboration with the grocery retailer’s local brands and support offices.

Casey’s General Stores Creates CMO Position

Casey’s General Stores has hired Chris Jones to the newly created position of Chief Marketing Officer. Jones will oversee marketing, advertising, food service and digital activities, among other responsibilities. Prior to joining Casey’s, Jones was SVP of Marketing at convenience store operator Kum & Go, where he led the retailer’s brand and customer experience initiatives and the creation of its first customer loyalty program. Jones also has held positions at Mars and Athene USA.

Kirkland’s President/CEO Resigns

Kirkland’s President, CEO and Director W. Michael Madden has resigned, effective immediately. Michael B. Cairnes, EVP and COO, was named Acting CEO while the home décor retailer’s board conducts a search for a permanent replacement. Madden will serve as an Employee-Advisor to the board until June 30, 2018. Cairnes has been with Kirkland’s since November 2016, overseeing marketing, e-Commerce, merchandising, planning and allocation, store and supply chain operations. Cairnes was previously with Michael’s Stores, where he served concurrently as President of Aaron’s Brothers and President of Artistree.

Shopgate Creates VP Strategy And Solutions Role

Shopgate has appointed Michael Haze to the newly created position of VP of Strategy and Solutions. Haze will work with retailers to enhance the mobile shopping experience and expand the Software as a Service (SaaS) platform’s functionality, with tools including loyalty programs and in-store augmented reality (AR) capabilities. Haze previously worked at Kibo Commerce as VP of Commerce Strategy and Solutions, where he was the leader of the solution engineering team. He also has served as VP of Product and Strategy Solutions at Mozu, where he created, built and executed strategic solutions for clients and partners.

Symphony RetailAI Names VP Personalized Marketing

Symphony RetailAI has appointed Mike Bristol as VP Personalized Marketing. Bristol will be tasked with bringing to market the solution provider’s personalized marketing solutions, which help retailers better target customers with relevant, timely and personalized offers using artificial intelligence (AI). Prior to joining Symphony RetailAI, Bristol was the Chief Revenue Officer at Endowance Solutions. He has more than 20 years of experience in customer relationship management in product management, sales and consulting roles for enterprise software companies including Ellucian, Infor, SAP, Baan and Aurum Software.

Reflektion Names Villeneuve President And COO

Reflektion has appointed Ray Villeneuve as its new President and COO, and also has named Javed Maqsood as VP of Customer Success and Operations. “Having filled two key roles on our executive team, we are positioned for success in this season of unprecedented growth,” said Amar Chokhawala, Founder and CEO of Reflektion in a statement.

Neiman Marcus Names New CFO

Neiman Marcus has appointed Adam Orvos as CFO, effective April 25. Orvos will lead finance, accounting, properties, capital planning and spend management functions, reporting directly to CEO Geoffroy van Raemdonck. Dale Stapleton, Interim CFO since June 2017, will continue in his capacity as Senior Vice President and Chief Accounting Officer. Orvos has worked in retail since 1987, most recently as CEO at Total Wine & More. His prior experience includes CFO roles at Belk Department Stores and the Foley's division of May Stores.

Kibo Hires Vista Exec As CEO

Kibo has appointed David Post as its new CEO. He brings two decades of experience in the high tech and software space to the cloud-based omnichannel commerce platform.

Jet.com Names Tesco Vet As President

As the online grocery wars rage on, Walmart’s Jet.com has named its next president, former Tesco and Ocado exec Simon Belsham. The move indicates that the online retailer is following in its parent company’s footsteps and placing a greater emphasis on grocery sales for growth. Belsham will oversee all operations, including grocery and general merchandise, and join Walmart’s U.S. e-Commerce leadership team, according to an internal email sent by Marc Lore, head of Walmart’s e-Commerce business. He will start March 26, report to Lore and be based at Jet’s Hoboken, N.J. headquarters, according to the note acquired by Reuters.
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