Industry Insights

#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series, Resilient…

CFO Survey: 51% of Retailers Plan to Raise Prices (Slightly) in 2023

Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half (51%) of retailers are planning…

What Does the Future Hold for Malls? Design Visionaries Share Their Predictions

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how…

Super Bowl LVII Ads: Temu Debuts, Rakuten Time-Travels to the 1990s

With algorithms and AI now “deciding” what ads each person sees, and delivering them through an increasingly splintered media landscape, events like…

NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

The NRF Big Show, held in NYC Jan. 15-17, did more than bring together more than 35,000 attendees and 1,000 exhibitors. The…

NRF 2023: How Target Makes its Culture of Inclusion Tangible

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle. An NRF 2023 panel…

NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan….

Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks….

Exclusive Q&A: Fast Break for High-End Sneaker Marketplace The Edit LDN

Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN, a global marketplace for limited-edition…

#RSP22: Everything You Need to Know About Holiday 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to…