AWS’s David Dorf on Where Robots Deliver Value Today: The RetailTouchPoints.com Q&A
Key Takeaways Physical AI is already gaining traction in retail and logistics through practical use cases such as…
Features November 10
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Gartner’s Emily Weiss on How Holiday Shoppers Are Using GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A
Key takeaways Consumers are using GenAI primarily for holiday gift inspiration and price comparison, but they still want…
Features October 27
Are Shoppers Ready for Muse AI Agentic Commerce?
Bain & Company's Aaron Cheris and CI&T's Melissa Minkow weigh in on Meta's Muse, and why Amazon wants…
Features October 2
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Why Better CX Starts Before the Store
As shoppers make fewer trips to stores but arrive more ready to buy, inventory accuracy is becoming essential to customer satisfaction. By connecting inventory data from source to store, retailers…
November 9
How Body-Worn Cameras Are Changing Retail Security
From incident documentation to de-escalation, retailers say the case for body-worn cameras now extends well beyond loss prevention.
Features September 30
Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset
Lauren Sherman-Kaoud discusses the washable rug company's new campaign, shifting consumer expectations and why distribution growth isn't the…
Features September 28
Carter’s Bets on Nostalgia and Individuality in Its Biggest Rebrand in 26 Years
Carter's is rolling out a new logo, campaign and store concept built on nearly a year of consumer…
Features September 15
PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
Holiday budgets are tightening almost everywhere except under the tree, according to PwC's Holiday Outlook 2026 report. "The…
Features September 14
Store Openings and Closures Slow in 2026 as Retailers Take Stock
Coresight Research data shows retailers are pulling back as uncertainty mounts in 2026 due to tariff pressure, cautious…
Features September 8
How to Acquire and Retain Subscribers, According to Recurly’s Rachel Sheriff
With clients like Nuuly and Paramount, Recurly's Rachel Sheriff shares tips on subscriber retention through subscription flexibility, smart…
Features September 8Top Stories
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