Executive ViewPoints

Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

COVID-19 has been impacting the United States since March. The resulting lockdowns and shelter-in-place orders have caused a shift in buying behavior…

How to Stop Fraud in the New Normal

We’re past the crisis stage this year. Or at least we’re past the point of still thinking about the situation as a…

Amazon’s Move Into the Malls

With the ongoing retail apocalypse, we all knew this day was coming and it has happened much earlier than expected due to…

Navigating the Hurdles of Fitting Room and Clothing Disinfection Procedures

Shopping for clothing used to be a satisfying, carefree pastime. But the pandemic halted the act of shopping as we know it….

Now or Never: The Importance of Implementing an Omnichannel Strategy

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships — the list goes on….

Ethical Sourcing of Consumer Data: Obstacles and Considerations

“Rogue actors and even governments have taken advantage of user trust to deepen divisions, incite violence, and even undermine our shared sense…

Putting the ‘Certain’ in ‘Uncertain’: How Data Analytics can Help Retailers Adapt and Innovate

COVID-19 has proven to be one of the biggest catalysts for change for businesses since the turn of the millennium. The pandemic…

Marketers Need to Rethink Strategies for Attracting Younger Generations

While younger generations were more digitally equipped to accommodate the demands of the pandemic, financially they’ve been hit the hardest. Euromonitor predicts…

Three Reasons why COVID-19 Will Make Retailers Stronger

COVID-19 introduced a unique set of challenges that forced retailers to squeeze years’ worth of digital transformation into a matter of weeks….

Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season

To say that year-over-year traffic results for Black Friday Week were soft would be an understatement. It was a very tough couple…

How to Boost Retail Brand Loyalty With a Mobile App

82% of companies agree that retaining a customer is cheaper than acquiring a new one. In fact, the acquisition is 5 times…

Don’t Let the Grinch Steal Your Holiday Sales — 7 Tips for IT Teams to Avoid Digital Downtime

As the pandemic continues to drive shoppers away from brick-and-mortar, online retail sales are expected to grow 33% this holiday to a…

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Executive ViewPoints

Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

How to Stop Fraud in the New Normal

Amazon’s Move Into the Malls

Navigating the Hurdles of Fitting Room and Clothing Disinfection Procedures

Now or Never: The Importance of Implementing an Omnichannel Strategy

Ethical Sourcing of Consumer Data: Obstacles and Considerations

Putting the ‘Certain’ in ‘Uncertain’: How Data Analytics can Help Retailers Adapt and Innovate

Marketers Need to Rethink Strategies for Attracting Younger Generations

Three Reasons why COVID-19 Will Make Retailers Stronger

Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season

How to Boost Retail Brand Loyalty With a Mobile App

Don’t Let the Grinch Steal Your Holiday Sales — 7 Tips for IT Teams to Avoid Digital Downtime

Feature Your Byline

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

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