Executive ViewPoints

For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their…

High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail

When generative AI burst into the public sphere last year — in the form of Microsoft and OpenAI’s ChatGPT — it gained…

Consumers Just Keep Spending Online: Here’s How to Keep it Going this Holiday Season and into 2024

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted…

Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. They are…

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose…

Revolutionizing Retail Sustainability with Eco-Friendly Innovations

The retail industry stands at a crossroads over concerns about sustainability. The need to adopt eco-friendly practices has become more pressing than…

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom, Macy’s, and Old Navy falling victim to major…

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned to ecommerce during the…

What Retailers Can Learn from Grocers About Sustainability

Retailers can no longer ignore consumers’ demand for improved sustainability initiatives. From consumer lawsuits to national news headlines calling out failed eﬀorts…

Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Today’s online shoppers are looking for ecommerce businesses to connect with them on a personal level. By delivering relevant, targeted content and…

Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

As online commerce continues to surge, chargeback fraud victimizes more and more retailers. Experts report that chargebacks will cost merchants over $100…

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the…

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Executive ViewPoints

For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

High-Quality Data is the Key to Unlocking the Power of Generative AI in Retail

Consumers Just Keep Spending Online: Here’s How to Keep it Going this Holiday Season and into 2024

Ad Fraud in a Challenging Economy: Optimizing Digital Advertising to Deliver Real-World Results

The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

Revolutionizing Retail Sustainability with Eco-Friendly Innovations

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences

What Retailers Can Learn from Grocers About Sustainability

Experimentation: The Holy Grail for Personalization, but Challenges Lie Ahead

Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

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Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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