Executive ViewPoints

IoT in Retail: Top 5 Use Cases and Real-Life Examples

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights…

Want AI to Deliver Real Insights into Human Behavior? Take it to the Store

It seems like just about everyone on earth is obsessed with the promise of artificial intelligence. Read through any magazine or online…

Hey Alexa, How Can Marketers Personalize Content for You?

By the end of this year, more than 200 million smart speakers are expected to be sold globally, led by the Amazon…

How to Make Sense of the Complex Modern Grocery Retail Landscape

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn….

Brand Loyalty is Fading — Retailers Must Find New Ways to Deliver Value

What a difference a year makes: 12 months ago, Mirakl released the first edition of its consumer survey of 10,000 shoppers around…

Regulation is Coming to POS Finance: Why Responsible Lending Will Benefit Retailers

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now,…

A Customer Experience is a Full Journey: Making the Most of it Through People Tracking

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step…

Should Data be a Luxury for the Fashion Industry?

The luxury buyers of today are tech-savvy high spenders who know what they want and go online for exclusive labels. And they’re…

3 Warning Signs of a Bad CEO

IAGO: “O, sir, content you; I follow him to serve my turn upon him:We cannot all be masters, nor all masters cannot…

Bot Rot: 5 Reasons Why Retailers Need to Ensure Products Go to People

In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site soared. The sneakers sold…

7 Ways Big-Box Retailers Can (Painlessly) Move into Wireless Retail

As big-brand national retailers adjust to the post-pandemic evolution in shopper behavior, many are adopting new strategies and exploring additional product lines…