Executive ViewPoints

Sunnier Economic Outlooks Drive Peak Season

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to…

The Limited Role of AI in Ecommerce

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of…

Real-World Reminders Can Make CTV Ads More Impactful

We’ve all heard the stats about the thousands of marketing messages the average consumer is exposed to weekly, and yet advertisers continue…

For Better Customer Experience, Make Your Website Easier to Search

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and…

What to Expect and What to Wish for from Retailers this Holiday Season

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This…

Timing is Everything When it Comes to Useful, Governable Analytics Data

In the iconic 1999 cyberpunk movie The Matrix, the human rebel protagonists ascribe meaning to the (virtual) world around them by reading…

The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even deter sales, which is…

How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have increased 8.8% year-on-year, with…

Composable Commerce: Navigating Overlooked Transformation Challenges to Boost Business Agility

Retailers are waking up to the limitations of monolithic commerce stacks. These legacy models hinder one’s ability to be truly agile, which…

Creating Experiential Campaigns with Cloud-Optional Technology

The internet has radically changed how we find, compare and buy products. The most obvious impact? The rise of online shopping. But…

Let’s Move from Fast Promising to Smart Promising

The rise of search-based and social selling has heightened retailers’ desire to offer aggressive estimated delivery dates (EDD). In addition to a…

How MACH Technologies Help Retailers Foster a Dynamic Customer Experience

The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has left some retailers struggling…

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Executive ViewPoints

Sunnier Economic Outlooks Drive Peak Season

The Limited Role of AI in Ecommerce

Real-World Reminders Can Make CTV Ads More Impactful

For Better Customer Experience, Make Your Website Easier to Search

What to Expect and What to Wish for from Retailers this Holiday Season

Timing is Everything When it Comes to Useful, Governable Analytics Data

The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization

How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Composable Commerce: Navigating Overlooked Transformation Challenges to Boost Business Agility

Creating Experiential Campaigns with Cloud-Optional Technology

Let’s Move from Fast Promising to Smart Promising

Feature Your Byline

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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