Executive ViewPoints

Retail’s Most Expensive Blind Spot: Balance on Hand and On-Shelf Availability

If you run a retail business, you already know your numbers may not tell the truth, or at least not the whole…

ADA’s 35th Anniversary: An Ideal Time for Retailers to Renew Commitment to Physical Accessibility

With consumers moving more of their daily activities online (like shopping), website accessibility lawsuits have been splashed across headlines. Today, these legal…

The Science of Email Design: How Visual Psychology Drives Engagement in the AI Era

In the early days of email marketing, success was measured by simple metrics: Did the message get delivered, and did anyone open…

Why the Future of Gifting is Small, Seamless and Social

We’ve all had a bad day at work. Last week, my son had his first. Nothing went right, and he left frustrated,…

UX Won’t be About Humans for Long

At this point, most brands have a solid grasp of the theory behind user experience (UX). It means making it easy for…

Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal

When honest consumers have a legitimate return denied, the experience can be a sledgehammer to their loyalty. It’s a situation that retailers…

Elevating the Curbside Experience: How Retailers can Win with Covered Pickup Areas

Curbside pickup has evolved from a temporary lifeline during the COVID-19 pandemic into a permanent fixture in the retail landscape. What started…

Search is Changing Again: What Retailers Need to Know About GEO

When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found businesses. The companies that…

The Hidden Revenue Killer: How Outdated Devices Cost Retailers

Retailers, we have a problem – half of the devices powering frontline operations are running outdated operating systems, leaving them vulnerable to…

How AI is Helping Retail Marketers Win the Holiday Season

Every year, retailers gear up for the holiday season, a period full of opportunity, as shoppers are eager to explore products and…

The Internet Wasn’t Built for AI; That’s a Problem for Shoppers

AI is reshaping how consumers shop, both on the surface and behind the scenes. From smart recommendations to voice-powered purchasing, the dream…

Training Without Consent is Risky Business: What Business Owners Need to Know About the Proposed AI Accountability and Data Protection Act

AI is a great tool to enhance human creativity through designing and creating new content, creating new and enhancing existing products and…

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Executive ViewPoints

Retail’s Most Expensive Blind Spot: Balance on Hand and On-Shelf Availability

ADA’s 35th Anniversary: An Ideal Time for Retailers to Renew Commitment to Physical Accessibility

The Science of Email Design: How Visual Psychology Drives Engagement in the AI Era

UX Won’t be About Humans for Long

Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal

Elevating the Curbside Experience: How Retailers can Win with Covered Pickup Areas

Search is Changing Again: What Retailers Need to Know About GEO

The Hidden Revenue Killer: How Outdated Devices Cost Retailers

How AI is Helping Retail Marketers Win the Holiday Season

The Internet Wasn’t Built for AI; That’s a Problem for Shoppers

Training Without Consent is Risky Business: What Business Owners Need to Know About the Proposed AI Accountability and Data Protection Act

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Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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