By Ed Cleary, Publisher, Retail TouchPoints
As we enter our seventh year of operation, Retail TouchPoints continues to evolve as the go-to site for the latest trends on how retailers can improve the customer experience. From our inception in 2007, our readership has grown to more than 28,000 newsletter subscribers and over 40,000 followers on our social media channels.
Each and every day we post breaking news, executive thought leadership, relevant case studies and industry research to help our retail readers navigate through the complexity of new technology and innovative trends. Our commitment to providing the best and most comprehensive coverage of the retail space will continue in 2014 and beyond.
Advertisement
We also are proud to announce that, in early February will be debuting our new web site, Retail TouchPoints Version 3.0!
The new site will offer a host of new features including:
- Retail News Hub: Navigate the state of retail trends with breaking news briefs, executive appointments, mergers & acquisitions, financial news, new product offerings and customer wins.
- TouchPoints TV Videos: Video continues to be a major content focus on our site. Hear from retail executives who invite us into their stores to share insider info; learn from industry experts on the current state of retail; and watch interviews with solution providers discussing new and upcoming advances in technology.
- Customized Experiences: I am excited about this! Our new web site will suggest related content based on your individual reading habits, making your online experience with us more enjoyable.
- Responsive Design: Optimized for mobile devices, the new site will keep you connected with a great user experience whether it is on a tablet, smartphone or desktop.
- Industry Events: Find out what is on tap with key retail events each month.
- Content Resources: Check out our latest white papers, E-books, infographics and web events.
- Exclusive Reports & Research: Each month Retail TouchPoints will take a dive into new trends and uncover important statistics and insights from retail executives and the consumer market.
As you can see, there is a lot going on in 2014 with Retail TouchPoints. Our mission has always been and will continue to be delivering the best news and content to our readers on how to improve the customer experience across all channels.
