Blog Posts

How An Online Chat Support Helps Me In Closing My Purchase Decision By Pradeep Goel, Sr. Consultant, Retail Industry Group, Mindtree Ltd…

Victoria’s Secret Cashes In On “Spring Break” EventBy Alicia Fiorletta,Associate Editor At Retail TouchPoints, we constantly investigate new technologies and how these…

The Role Of Video In Omnichannel Browsing And Buying Behaviors By Craig Wax, CEO, Invodo Everyone loves online video: The average Internet…

Johnny Cupcakes, an independent fashion merchant that sells apparel and accessories for men, women and children, has re-launched its e-Commerce site to…

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Instead Of Re-Platforming, Revisit Your Site Search

By Terry Costa, VP of Marketing, SLI Systems Most online retail sites reach the point where they need to upgrade, or possibly…

Redner’s Warehouse Markets has found success by focusing on improving the online customer experience. Within the past year, in a partnership with…

Are Cash Registers On The Way Out? By Kim Zimmermann, Managing Editor There are segments of the retail industry — supermarkets in…

Dear Retailer, You Missed An Opportunity To Make Me A Happy(ier) Customer: 4 Tips For Increasing Value With Nontraditional Customers

Snippet of Associate Editor Alicia Fiorletta’s previous blog post. In my opinion, the video and social strategies utilized during NYFW confirms a…

Online Shopping – Easier Than It Looks By Fatima D. Lora, Associate Editor Connecting with brands and stores via online channels has…

Smart Supply Chain Goes Hand In Hand With Customer Service For Grocery Retailers

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