To differentiate the customer experience and offer the seamless, multichannel experience that consumers demand, retail CIOs must reliably and cost-effectively converge their digital and physical channels, while navigating the complexity a multi-vendor, multichannel IT environment creates.
Mitigating costs while driving innovation can be a daunting task for today’s CIOs. By partnering with a managed service provider, however, retailers can have a 24/7 contact that is accountable for monitoring store IT infrastructures and providing high availability of assets. This is critical to improve operations, control overall IT infrastructure costs and offer consumers a positive experience.
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Want to learn more about how managed services can help improve your business and bottom-line results? Download this white paper from NCR.
