Featuring guest speaker, Lisa Gold, Director of Showroom Design at California Closets, the Retail TouchPoints team discusses the highlights of NRF19 Day 2. Gold shares her insights on how a 40-year-old brand can stay up-to-date with customer engagement using new technology. The custom closet company has implemented a Showroom of the Future, using an endless aisle/endless design app on the Elo touchscreen platform. California Closets also is testing a virtual reality application that helps customers better visualize their design choices.
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