“Personalization Is The New Omnichannel,” AI Becomes An Ethical Dilemma
RTP’s Editor-in-Chief Debbie Hauss, Executive Editor Adam Blair and Senior Editor Glenn Taylor share their top takeaways from Day 2 at #NRF. Topics discussed include the growing adoption of personalization initiatives throughout retail, the potential effects of the tax reform bill and the ethical implications of leveraging sophisticated AI technologies.
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