Latest In: Customer Experience

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Are your Physical Stores Unknowingly Alienating 1 in 5 of your Customers?

15% to 20% of the global population is said to be neurodivergent. Though variations still exist from country…

Executive Viewpoints July 23
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Apple Enters Saudi Arabia with Digital Storefront, Physical Stores Planned for 2026

Apple Retail has entered the Kingdom of Saudi Arabia with the launch of the Apple Store website and…

News July 22
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How Ecommerce Brands can Navigate Pricing Pressure and Protect Profitability in 2025

This year has proven to be a high-pressure environment for ecommerce brands. Rising supplier costs, climbing digital ad…

Executive Viewpoints July 22
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Back-to-School 2025: Season Stretches at Both Ends as Consumers Seek Value

Like the holiday shopping season, which has been steadily creeping back toward October (or even earlier), the back-to-school…

Features July 22
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Leveling the Playing Field: How Smaller Retail Media Networks can Win Big with First-Party Data

Retail media is exploding. U.S. ad spend surpassed $50 billion in 2024 and continues to climb, yet the…

Executive Viewpoints July 21
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Rent the Runway Raises Subscription Prices, Blaming Tariffs and Inflation

Rent the Runway has reportedly increased its subscription prices by approximately $2 per item, effective Aug. 1, according…

News July 18
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The End of the Branded Pen: How Smarter Swag is Reshaping Event Marketing

In event marketing, the giveaway has long served as a reminder of a brand after the event is…

Executive Viewpoints July 18
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Tariffs Hit Hard: Brand and Retail Leaders on 2025’s Biggest Challenge 

This content first appeared in our sister publication Shop Eat Surf Outdoor (SESO) Uncertainty. Challenge. Change. These words…

News July 18
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3 Questions with CI&T’s Melissa Minkow: 2025 has Proven the Need for Supply Chain Resilience, Data Modernization

A lot has happened in the first half of 2025, so for to kick off the new season…

Features July 18
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