Your AI is Only as Good as the Knowledge Base it’s Built Upon
Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly…
Executive Viewpoints August 7
Latest In: Customer Experience
How Indoor Playgrounds are Revitalizing Malls and Foot Traffic
Since 2022, many retail malls have experienced a decline in shopper traffic, with losses ranging from 1% to…
Executive Viewpoints August 6
Shelf vs. Subscription: How Retailers Can Retain Customers in the DTC Era
In 2023, the DTC space made headlines when pet food subscription service Butternut Box secured a record-breaking $351.5…
Executive Viewpoints August 6
Walmart Delivery Trucks Bring In-Person Experiences to Events
Walmart Delivers, keyed to align with the retailer’s “Who Knew?” reintroduction campaign, will bring five themed Walmart delivery…
News August 5
Humans are People Too: Petco Debuts 1,000+ New Products Specifically for Pet Owners
Why should pets hog all the cool clothes and fun toys? Petco has introduced a new “My Human”…
News August 5
Three Common C-Store Labor Challenges (and How to Solve Them)
Convenience stores are something of a lucky outlier in the retail world at the moment. Despite overall gains…
Executive Viewpoints August 5
Tariff Ripple Effects: Businesses Take Profitability Hit as Stressed Consumers Buy Less
The sands of President Trump’s shifting global trade policy seem to be beginning to settle, but in the…
Features August 4
Creator-Led ShopMy Platform Debuts Consumer-Facing Commerce
ShopMy, a platform designed to transform creator marketing into measurable performance channels, has launched its first consumer-facing shopping…
News August 4
Michigan Retailer Promises Customers Millions in Free Furniture if Detroit Lions Become Super Bowl Champs
Gardner White, a family-owned furniture retailer that has been in business for 113 years, will provide customers with…
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