Latest In: Customer Experience

e-commerce Paul Cook TagMan

Survey: 60% Of Companies Could Do More To Improve Site Optimization

TagMan, a provider of tag management, today announced the results of its E-commerce Page Speed Survey revealing the…

News July 19
redpepper

Kirkland’s Maximizes Multi-Channel Metrics Via ā€˜Glee Spree’ Promotion

For retailers, the holiday season offers an end-of-the-year boost driven by a surge of gift shoppers. For one…

News July 14
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Retailer Survey: Customer Satisfaction Remains Top Priority

For many retailers, supply chain optimization and employing efficient in-store strategies are key in developing a streamlined purchasing…

News June 30
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Facebook ā€œLikesā€ Increase Likelihood Of Purchase

In the last two years, consumers have looked to their laptops and mobile phones to help finalize purchasing…

News June 20
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Study: Communication Drives More Than 20% Of Customer Trust

A top concern for retailers is creating a strong brand presence and positive reputation. To achieve this, it…

News June 14

New Survey Uncovers Top Tactics In Customer Engagement

Is the top priority of customer engagement to retain, acquire or reactivate customers? How are best-in-class retailers measuring…

News May 12
Crate and Barrel shopkick

Crate and Barrel Extends shopkick To All U.S Locations; Taps The App’s 1.4 Million Users

In an effort to capitalize on the growing trend of location-based marketing, Crate and Barrel will offer walk-in…

News May 9
Gap Mobile Marketing pilot shopper engagement SMS Visa

Gap Tests SMS Offers With Visa Real-Time Service

In an effort to extend its mobile strategy, Gap is delivering real-time discounts and promotions to consumers via…

News April 26
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Jo-Ann Fabric Tests Mobile App On 5th Finger RedShop Platform

Responding to the problem, ā€˜I left that coupon at home,’ Jo-Ann Fabric and Crafts Stores introduced a proprietary…

News April 15
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