HauteLook Implements RightNow To Empower Shoppers In Multi-Channel Buying Experience
Retailers need to keep up with the multi-channel needs of today’s shoppers by providing personalized and engaging experiences.…
News July 27
Latest In: Customer Experience
RetailNOW Session: Transforming Kiosks Into Mobile Marketing Tools
Shoppers are becoming increasinglytech-savvy and retailers need to respond with applications, solutions and services that appeal to those…
News July 26Survey: 60% Of Companies Could Do More To Improve Site Optimization
TagMan, a provider of tag management, today announced the results of its E-commerce Page Speed Survey revealing the…
News July 19Kirkland’s Maximizes Multi-Channel Metrics Via ‘Glee Spree’ Promotion
For retailers, the holiday season offers an end-of-the-year boost driven by a surge of gift shoppers. For one…
News July 14Retailer Survey: Customer Satisfaction Remains Top Priority
For many retailers, supply chain optimization and employing efficient in-store strategies are key in developing a streamlined purchasing…
News June 30Facebook “Likes” Increase Likelihood Of Purchase
In the last two years, consumers have looked to their laptops and mobile phones to help finalize purchasing…
News June 20Study: Communication Drives More Than 20% Of Customer Trust
A top concern for retailers is creating a strong brand presence and positive reputation. To achieve this, it…
News June 14New Survey Uncovers Top Tactics In Customer Engagement
Is the top priority of customer engagement to retain, acquire or reactivate customers? How are best-in-class retailers measuring…
News May 12Crate and Barrel Extends shopkick To All U.S Locations; Taps The App’s 1.4 Million Users
In an effort to capitalize on the growing trend of location-based marketing, Crate and Barrel will offer walk-in…
News May 9Top Stories
Latest Podcasts
Latest Resources
