Latest In: Customer Experience

Coronavirus Featured Hand & Stone Massage

Exclusive CEO Q&A: How Hand & Stone Kept Growth Going Even During Shutdowns

Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every…

Features June 8
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Tractor Supply, LVMH CEOs Join NRF Board Of Directors

The National Retail Federation (NRF) has elected two new members to its board of directors, Hal Lawton, President…

News June 5
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Shapermint #MakeTheCall Mother’s Day Campaign Tops 12 Million Impressions

Historically, marketers have used Mother’s Day to tug at consumers’ heartstrings in order to get them to open…

Features June 5
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Employee And Management Upskilling Must Go Beyond New Safety Protocols

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although…

Features June 4
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Tractor Supply Launches New Mobile App And Redesigned Web Site

Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site…

News June 4
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Qualtrics Adds Functionality To CoreXM Experience Management Solution

Qualtrics, a customer experience management platform, has added new capabilities to the CoreXM experience management system. These new…

News June 4
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Obsess Enables Full 360 Virtual Retail Showrooms

Obsess, an AR and VR platform, can create virtual showrooms for brick-and-mortar retailers looking to recapture reluctant customers.…

News June 4
lamps plus

Lamps Plus Promotes Insider To COO Position

Clark Linstone, a 30-year veteran at Lamps Plus, has added Chief Operating Officer (COO) to his portfolio, overseeing…

News June 3
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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

COVID-19 has accelerated the contactless revolution: 84% of Americans (77% among global consumers) now expect to increase their…

Features June 3
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