Latest In: Customer Experience

carezone humana MedCity News Walmart

Walmart’s Next Medical Breakthrough: Selling Health Insurance

Walmart has made no secret of its ambitions to become a player in the health care industry. Just…

News July 8
american dream consumers in motion disney dreamworks Featured Legoland Nickelodeon triple five group World Retail Forum

Making The Case For American Dream As The ‘Ultimate Experience Center’

Mark Ghermezian, Co-CEO of the American Dream complex located in New Jersey’s Meadowlands, insists that his internal team…

Features July 8
authentic brands group Berkeley Research Group brookfield property partners Forever 21 Lucky Brand Simon Property Group

In Bankruptcy Filing, Lucky Brand Proposes Sale To Authentic Brands And Simon Property Group

Lucky Brand has negotiated a two-pronged primary asset purchase agreement, also known as a “stalking horse” bid, to…

News July 6
alibaba cloud Alibaba Group taobao tmall unilever

Unilever Leverages Alibaba Cloud To Market To Taobao And Tmall Customers

Unilever is partnering with Alibaba Group’s Alibaba Cloud as it seeks to optimize the brand experience for the…

News July 6
anomalie Boost Mobile brand experience awards Coronavirus e.l.f. cosmetics Featured rebag retailx sleep number Soft Surroundings the groomsman suit the vitamin shoppe
BEA Award Winners

Brand Experience Awards: Insights From 8 Winning Retailers

In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand…

Features July 6
Coronavirus customer service Dr. Rick Garlick Executive ViewPoints magid Retail Reset 2020 Retail Reset: Featured Recommended Resources Retail Reset: Recommended In Store Operations Retail Reset: Store Operations

How The COVID-19 Crisis Impacts The Employee-Customer Relationship And How To Keep It Strong

For decades, the ‘Service-Profit Chain’ concept that engaged employees led to satisfied customers and ultimately, greater profitability, has…

Executive Viewpoints July 6
appointments Coronavirus customer service salesfloor solution spotlight

Salesfloor Adds Three New Tools For Operating Post-COVID-19

Salesfloor, a mobile application platform designed for store associates, has launched a new product bundle designed to assist…

News July 2
anomalie Coronavirus Featured madison reed resident Retail Reset 2020 Retail Reset: Digital Transformation Retail Reset: Featured Recommended Resources Retail Reset: Recommended In Digital Transformation retailx Wine.com

RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

When COVID-19’s stay-at-home orders halted most physical retail and boosted e-Commerce, it wasn’t just the brick-and-mortar retailers that…

Features July 2
apple ASICS athleta Black Monk Consulting Bowflex dollar shave club Featured fitbit Gap Garmin HeadCount Corporation infovista Interactive Edge Lululemon Athletica microsoft mirror Peloton Protonik RetailWire Under Armour unilever VSN Strategies

RetailWire: Cheers For Lululemon’s MIRROR Acquisition, But Is The Pricing Right?

This week’s purchase of the MIRROR home fitness platform by lululemon athletica for a $500 million price tag…

Features July 1
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank